Transportín para mascotas pequeñas de dos puertas Petmate: carga superior y frontal, ecológico, 24 pulgadas, para mascotas de hasta 15 libras
Return and Refund policy
Thank you for shopping with Orlend! We strive to ensure your satisfaction. Please review our return and refund policy. If you have any questions, feel free to contact us at contact@orlend.com.
Returns and Exchanges
Returns
We offer a 30-day return policy, allowing you to return items within 30 days of receipt.
To qualify for a return:
- The item must be unused, in its original condition, with tags, and in its original packaging.
- A receipt or proof of purchase is required.
To initiate a return, please contact us at contact@orlend.com. We will provide you with a return shipping label and return instructions. Items returned without prior authorization will not be accepted.
Damages and Issues
Inspect your order upon receipt. If you find any defects, damages, or if the wrong item was delivered, contact us immediately. We will work to resolve the issue promptly.
Defective or Broken Items After Use
If your item is defective or malfunctions within 14 days of receipt, you may return it at your own expense. Once we receive it, we will issue store credit for the full amount, allowing you to reorder the item.
Change of Mind
If you change your mind about your purchase, you have 14 days after receiving the item to return it. The item must be unused, unwashed, and in its original packaging. Please contact us at contact@orlend.com for the return address.
Exchanges
If you wish to exchange an item, you have 14 days after receiving it to do so. The product must be unused and in its original packaging. Return the item at your own expense. For assistance, please contact contact@orlend.com. The quickest way to get the product you want is to return the original item and place a new order once the return is accepted.
Incorrect Product
If we sent you the wrong product, you have 14 days to return it at your expense. Once we receive it, we will issue a full refund.
Exceptions / Non-returnable Items
Certain items cannot be returned, including:
- Perishable goods (e.g., food, flowers, or plants)
- Custom-made or personalized products
- Personal care items (e.g., beauty products)
- Hazardous materials, flammable liquids, or gases
If you are unsure whether your item qualifies for return, please contact us. We cannot accept returns on sale items or gift cards.
European Union 14-Day Cooling-Off Period
For orders shipped to the European Union, you have the right to cancel or return your purchase within 14 days for any reason. The item must be in its original condition, unused, with tags, and in its original packaging. A receipt or proof of purchase is required.
Refunds
Once we receive and inspect your return, we will notify you whether your refund is approved. If approved, the refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to process the refund. If you haven’t received your refund after 15 business days, please contact us at contact@orlend.com.
Return Address:
19 Commons Ln, Foster City, California 94404, United States
Thank you for choosing Orlend!
El transportador de dos puertas Petmate está diseñado para viajes fáciles y sin estrés con perros pequeños, gatos y otros animales pequeños. Con puertas de carga superior y frontal, este transportador de 24 pulgadas brinda un acceso conveniente y minimiza el estrés para mascotas de hasta 15 libras.
Características principales:
- Diseño de doble acceso: las puertas superior y delantera permiten colocar y retirar a la mascota sin esfuerzo, lo que reduce la ansiedad durante el viaje o el entrenamiento.
- Compatible con aerolíneas: cumple con la mayoría de las especificaciones de las aerolíneas, lo que lo convierte en una opción confiable para viajes aéreos y transporte diario.
- Montaje sin herramientas: fácil de montar con pernos de mariposa seguros, manijas plegables y pestillos con resorte. Un foso "que se mantiene seco" ayuda a evitar suciedad en el interior del portaequipaje.
- Comodidad y seguridad: El interior espacioso se adapta a los instintos naturales de su mascota para esconderse. Opción de agregar una almohadilla para perrera para mayor comodidad.
- Construcción ecológica: fabricado con materiales reciclados, lo que refleja la dedicación de Petmate a la sostenibilidad.
Detalles adicionales:
El transportín de dos puertas Petmate no solo es fácil de limpiar, sino que también está diseñado para brindar una visibilidad de 360 grados y una amplia ventilación, lo que garantiza que su mascota se mantenga cómoda. Los pestillos de acero duraderos mejoran la seguridad, mientras que el diseño ergonómico ofrece una solución recomendada por veterinarios para un viaje seguro y sin estrés. Adecuado para perros pequeños, gatos, pájaros y otros animales pequeños, este transportín versátil es la opción ideal tanto para el entrenamiento en casa como para los viajes.