PetSafe Collapsible Dog Travel Crate - Portable & Foldable Crate with Pop-Up Metal Frame for Car Travel
Return and Refund policy
Thank you for shopping with Orlend! We strive to ensure your satisfaction. Please review our return and refund policy. If you have any questions, feel free to contact us at contact@orlend.com.
Returns and Exchanges
Returns
We offer a 30-day return policy, allowing you to return items within 30 days of receipt.
To qualify for a return:
- The item must be unused, in its original condition, with tags, and in its original packaging.
- A receipt or proof of purchase is required.
To initiate a return, please contact us at contact@orlend.com. We will provide you with a return shipping label and return instructions. Items returned without prior authorization will not be accepted.
Damages and Issues
Inspect your order upon receipt. If you find any defects, damages, or if the wrong item was delivered, contact us immediately. We will work to resolve the issue promptly.
Defective or Broken Items After Use
If your item is defective or malfunctions within 14 days of receipt, you may return it at your own expense. Once we receive it, we will issue store credit for the full amount, allowing you to reorder the item.
Change of Mind
If you change your mind about your purchase, you have 14 days after receiving the item to return it. The item must be unused, unwashed, and in its original packaging. Please contact us at contact@orlend.com for the return address.
Exchanges
If you wish to exchange an item, you have 14 days after receiving it to do so. The product must be unused and in its original packaging. Return the item at your own expense. For assistance, please contact contact@orlend.com. The quickest way to get the product you want is to return the original item and place a new order once the return is accepted.
Incorrect Product
If we sent you the wrong product, you have 14 days to return it at your expense. Once we receive it, we will issue a full refund.
Exceptions / Non-returnable Items
Certain items cannot be returned, including:
- Perishable goods (e.g., food, flowers, or plants)
- Custom-made or personalized products
- Personal care items (e.g., beauty products)
- Hazardous materials, flammable liquids, or gases
If you are unsure whether your item qualifies for return, please contact us. We cannot accept returns on sale items or gift cards.
European Union 14-Day Cooling-Off Period
For orders shipped to the European Union, you have the right to cancel or return your purchase within 14 days for any reason. The item must be in its original condition, unused, with tags, and in its original packaging. A receipt or proof of purchase is required.
Refunds
Once we receive and inspect your return, we will notify you whether your refund is approved. If approved, the refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to process the refund. If you haven’t received your refund after 15 business days, please contact us at contact@orlend.com.
Return Address:
19 Commons Ln, Foster City, California 94404, United States
Thank you for choosing Orlend!
PetSafe Collapsible Dog Travel Crate – Portable and Compact Dog Crate for Cars with Pop-Up Metal Frame, Mesh Windows, Removable Fleece Liner, and Universal Fit – Accommodates Pets Up to 60 lbs
Description:
- Color: Gray/Blue
- Brand: PetSafe
- Dimensions: 27"L x 19"W x 28"H
- Target Audience: Dogs
- Material: Fleece
- Weight: 12.52 lbs
- Package Dimensions: 30.5" x 28.2" x 5.2"
- Warranty: 1-Year Limited Warranty
- Manufacturer: Radio Systems Corporation
- Included Components: Removable floor pad, Collapsible Travel Crate, Quick Start Guide
- Size: Large
- Age Range: Suitable for all life stages
Key Features:
- Collapsible and Compact Design: Sturdy aluminum frame folds effortlessly for easy storage when not in use, optimizing space in your home or vehicle.
- Space-Saving: Sized to fit securely on a single car seat, leaving room for passengers and additional cargo.
- Secure Installation: Includes a headrest strap and seatbelt pass-through to ensure the crate stays firmly in place during car rides, promoting your pet’s safety.
- Comfortable & Ventilated: Mesh windows provide excellent airflow and visibility, while the fleece-covered pad offers a cozy resting area for your pet.
- Portable & Lightweight: A durable leather handle makes transporting the crate easy, whether from your vehicle or home.
- Convenient Access: Two side doors ensure easy entry and exit from either side of the vehicle, making positioning simple.
- Waterproof & Washable: Both the fleece liner and the outer shell are waterproof and machine washable, making clean-up hassle-free.
- Universal Vehicle Fit: Fits most vehicles with dimensions of 27"L x 19"W x 28"H, though it may not be ideal for compact cars.
Product Overview:
The PetSafe Collapsible Dog Travel Crate is designed to provide a safe, comfortable, and convenient space for your dog during car rides. Its compact footprint ensures it takes up only one seat, leaving more room for other passengers or storage. With mesh windows for ventilation and visibility, plus a soft fleece-covered pad, your pet will travel in comfort.
Stability is a priority with integrated straps and seatbelt slots, ensuring secure placement during transit. The crate is easy to access with two zippered doors, and additional features like storage pockets and drawstring openings enhance practicality. When not in use, the crate folds down flat for effortless storage.
Ideal for both everyday use and vacations, the PetSafe Collapsible Dog Travel Crate combines safety, comfort, and convenience, making travel with your pet stress-free.