Xiaomi Saugroboter X20+ mit Wischfunktion & All-in-One-Station (6000Pa, 140 Min, Selbstreinigung)
Return and Refund policy
Thank you for shopping with Orlend! We strive to ensure your satisfaction. Please review our return and refund policy. If you have any questions, feel free to contact us at contact@orlend.com.
Returns and Exchanges
Returns
We offer a 30-day return policy, allowing you to return items within 30 days of receipt.
To qualify for a return:
- The item must be unused, in its original condition, with tags, and in its original packaging.
- A receipt or proof of purchase is required.
To initiate a return, please contact us at contact@orlend.com. We will provide you with a return shipping label and return instructions. Items returned without prior authorization will not be accepted.
Damages and Issues
Inspect your order upon receipt. If you find any defects, damages, or if the wrong item was delivered, contact us immediately. We will work to resolve the issue promptly.
Defective or Broken Items After Use
If your item is defective or malfunctions within 14 days of receipt, you may return it at your own expense. Once we receive it, we will issue store credit for the full amount, allowing you to reorder the item.
Change of Mind
If you change your mind about your purchase, you have 14 days after receiving the item to return it. The item must be unused, unwashed, and in its original packaging. Please contact us at contact@orlend.com for the return address.
Exchanges
If you wish to exchange an item, you have 14 days after receiving it to do so. The product must be unused and in its original packaging. Return the item at your own expense. For assistance, please contact contact@orlend.com. The quickest way to get the product you want is to return the original item and place a new order once the return is accepted.
Incorrect Product
If we sent you the wrong product, you have 14 days to return it at your expense. Once we receive it, we will issue a full refund.
Exceptions / Non-returnable Items
Certain items cannot be returned, including:
- Perishable goods (e.g., food, flowers, or plants)
- Custom-made or personalized products
- Personal care items (e.g., beauty products)
- Hazardous materials, flammable liquids, or gases
If you are unsure whether your item qualifies for return, please contact us. We cannot accept returns on sale items or gift cards.
European Union 14-Day Cooling-Off Period
For orders shipped to the European Union, you have the right to cancel or return your purchase within 14 days for any reason. The item must be in its original condition, unused, with tags, and in its original packaging. A receipt or proof of purchase is required.
Refunds
Once we receive and inspect your return, we will notify you whether your refund is approved. If approved, the refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to process the refund. If you haven’t received your refund after 15 business days, please contact us at contact@orlend.com.
Return Address:
19 Commons Ln, Foster City, California 94404, United States
Thank you for choosing Orlend!
Der Xiaomi Robot Vacuum X20+ bietet eine leistungsstarke Reinigungslösung mit fortschrittlicher Wischfunktion und All-in-One-Station. Mit einer beeindruckenden Saugkraft von 6000 Pa und einer Akkulaufzeit von 140 Minuten sorgt der X20+ für eine gründliche Reinigung in Ihrem Zuhause. Die innovative Absaugstation entleert den 350-ml-Staubbehälter in nur 10 Sekunden und macht den Beutelwechsel für bis zu 75 Tage überflüssig. Dank des 4L Frisch- und 4L Abwassertanks können Flächen bis zu 280 m² gewischt werden, ohne nachfüllen zu müssen. Die rotierenden Mopps reinigen sich automatisch und werden im Anschluss getrocknet.
Die S-Cross Weitwinkel-Technologie ermöglicht eine präzise Hindernisvermeidung durch einen 360°-Scan und die Erstellung von Karten, um mehrere Etagen mit einer Akkuladung zu reinigen. Mit 180 U/min entfernt der X20+ auch hartnäckige Flecken auf Hartböden und hebt die Mops automatisch bei Erkennung von Teppichen oder in wischfreien Zonen an.
Steuern Sie den Reinigungsprozess bequem über die intelligente Xiaomi Home App. Wählen Sie aus vier Reinigungsmodi, legen Sie No-Go-Zonen fest und automatisieren Sie die Reinigung für jeden Raum nach Ihren Wünschen.
Ideal für Haustierbesitzer und Hartböden – die perfekte Lösung für ein sauberes Zuhause.