Tikom L8000 Robot Vacuum and Mop with Advanced Laser LiDAR Navigation – Powerful 3,000Pa Suction, 150-Minute Runtime, Ultra-Quiet Operation (45dB), and Self-Charging Functionality – Perfect for Pet Hair, Carpets, and Hard Floors
Return and Refund policy
Thank you for shopping with Orlend! We strive to ensure your satisfaction. Please review our return and refund policy. If you have any questions, feel free to contact us at contact@orlend.com.
Returns and Exchanges
Returns
We offer a 30-day return policy, allowing you to return items within 30 days of receipt.
To qualify for a return:
- The item must be unused, in its original condition, with tags, and in its original packaging.
- A receipt or proof of purchase is required.
To initiate a return, please contact us at contact@orlend.com. We will provide you with a return shipping label and return instructions. Items returned without prior authorization will not be accepted.
Damages and Issues
Inspect your order upon receipt. If you find any defects, damages, or if the wrong item was delivered, contact us immediately. We will work to resolve the issue promptly.
Defective or Broken Items After Use
If your item is defective or malfunctions within 14 days of receipt, you may return it at your own expense. Once we receive it, we will issue store credit for the full amount, allowing you to reorder the item.
Change of Mind
If you change your mind about your purchase, you have 14 days after receiving the item to return it. The item must be unused, unwashed, and in its original packaging. Please contact us at contact@orlend.com for the return address.
Exchanges
If you wish to exchange an item, you have 14 days after receiving it to do so. The product must be unused and in its original packaging. Return the item at your own expense. For assistance, please contact contact@orlend.com. The quickest way to get the product you want is to return the original item and place a new order once the return is accepted.
Incorrect Product
If we sent you the wrong product, you have 14 days to return it at your expense. Once we receive it, we will issue a full refund.
Exceptions / Non-returnable Items
Certain items cannot be returned, including:
- Perishable goods (e.g., food, flowers, or plants)
- Custom-made or personalized products
- Personal care items (e.g., beauty products)
- Hazardous materials, flammable liquids, or gases
If you are unsure whether your item qualifies for return, please contact us. We cannot accept returns on sale items or gift cards.
European Union 14-Day Cooling-Off Period
For orders shipped to the European Union, you have the right to cancel or return your purchase within 14 days for any reason. The item must be in its original condition, unused, with tags, and in its original packaging. A receipt or proof of purchase is required.
Refunds
Once we receive and inspect your return, we will notify you whether your refund is approved. If approved, the refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to process the refund. If you haven’t received your refund after 15 business days, please contact us at contact@orlend.com.
Return Address:
19 Commons Ln, Foster City, California 94404, United States
Thank you for choosing Orlend!
You will receive the plug based on your region:
🇪🇺 (EU plug) and 🇺🇸 (US plug).
Experience cutting-edge cleaning with the Tikom L8000, a premium robot vacuum and mop designed for exceptional performance and versatility. Featuring state-of-the-art Laser LiDAR Navigation and a robust 3,000Pa suction power, the L8000 delivers thorough cleaning across various floor types. Its impressive 150-minute runtime, ultra-quiet operation at just 45dB, and self-charging capability make it an ideal choice for busy households and pet owners.
Product Specifications:
- Brand: Tikom
- Model: L8000
- Color: Black
- Dimensions: 12.6 inches (L) x 12.6 inches (W) x 3.66 inches (H)
- Weight: 5.5 pounds
Key Features:
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Advanced LiDAR Navigation: The L8000 utilizes 360° LiDAR Navigation and Smart Mapping Technology to create detailed maps of your home, capable of storing up to five distinct layouts. Its systematic cleaning path guarantees thorough coverage without redundant passes or missed areas.
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Powerful 3,000Pa Suction: With an impressive 3,000Pa suction power, the L8000 adeptly captures debris, pet hair, and dust. The device intelligently adjusts its suction strength based on the surface type, ensuring effective cleaning on both hard floors and carpets.
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2-in-1 Sweeping and Mopping: This model provides multiple cleaning modes, including Sweep Only, Mop Only, and a combined Sweep & Mop function. The integrated mopping system, featuring a three-level water output, is designed to efficiently tackle spills and stains. (Dust Bin Capacity: 10 oz; Water Tank Capacity: 8.5 oz)
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Extended Runtime and Automatic Recharge: Powered by a high-capacity battery, the L8000 operates for up to 150 minutes in quiet mode. It automatically returns to its charging station when the battery is low or after completing a cleaning session, ensuring it’s always ready for its next task.
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Resume Cleaning Function: If the battery falls below 15% during cleaning, the robot will autonomously recharge and resume from the last cleaning point once it reaches 80% battery capacity.
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Customizable No-Go and Virtual Wall Zones: Tailor your cleaning experience by setting up to seven No-Mop Zones, seven No-Go Zones, and 20 Virtual Walls. This feature prevents the robot from entering sensitive areas and helps avoid obstacles, particularly effective in protecting carpets from mopping.
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Smart Control Options: Manage cleaning operations via the Tuya Smart App, allowing you to select cleaning modes, adjust suction and water levels, and configure virtual walls and no-go zones. The L8000 is also compatible with Alexa and Google Home for hands-free voice control. (Note: Supports 2.4GHz Wi-Fi only)
Included Components:
- 1 x Robot Vacuum Cleaner
- 1 x 2-in-1 Dust Bin & Water Tank
- 1 x Mopping Cloth Holder
- 1 x Charging Station
- 1 x Power Adapter
- 1 x Spare Side Brush
- 1 x Cleaning Brush
- 2 x Dust Bin Transparent Blocking Plate
- 1 x Spare HEPA and Sponge Filter
- 1 x Spare Mopping Cloth
- 1 x Quick Start Guide
- 1 x User Manual
Technical Details:
- Filter Type: HEPA Filter
- Battery Life: Up to 150 minutes
- Voltage: 14.4 Volts
- Dust Bin Capacity: 10 oz
- Power Source: Battery Powered
- Batteries Included: Yes
- Lithium Battery Voltage: 3.6 Volts
- Control Method: App and Voice Control
- Compatible Devices: Smartphones, Amazon Echo, Google Home
- Form Factor: Robotic
- Manufacturer: Tikom
- Country of Origin: China
- Model Number: L8000
- Batteries Required: 1 Lithium-Ion battery (included)
The Tikom L8000 offers a sophisticated, efficient, and user-friendly cleaning solution, making it a perfect addition to any modern home environment.