Veehoo Portable Folding Dog Crate – 36" Collapsible Pet Kennel with 3 Access Points, Ideal for Crate Training and Travel
Return and Refund policy
Thank you for shopping with Orlend! We strive to ensure your satisfaction. Please review our return and refund policy. If you have any questions, feel free to contact us at contact@orlend.com.
Returns and Exchanges
Returns
We offer a 30-day return policy, allowing you to return items within 30 days of receipt.
To qualify for a return:
- The item must be unused, in its original condition, with tags, and in its original packaging.
- A receipt or proof of purchase is required.
To initiate a return, please contact us at contact@orlend.com. We will provide you with a return shipping label and return instructions. Items returned without prior authorization will not be accepted.
Damages and Issues
Inspect your order upon receipt. If you find any defects, damages, or if the wrong item was delivered, contact us immediately. We will work to resolve the issue promptly.
Defective or Broken Items After Use
If your item is defective or malfunctions within 14 days of receipt, you may return it at your own expense. Once we receive it, we will issue store credit for the full amount, allowing you to reorder the item.
Change of Mind
If you change your mind about your purchase, you have 14 days after receiving the item to return it. The item must be unused, unwashed, and in its original packaging. Please contact us at contact@orlend.com for the return address.
Exchanges
If you wish to exchange an item, you have 14 days after receiving it to do so. The product must be unused and in its original packaging. Return the item at your own expense. For assistance, please contact contact@orlend.com. The quickest way to get the product you want is to return the original item and place a new order once the return is accepted.
Incorrect Product
If we sent you the wrong product, you have 14 days to return it at your expense. Once we receive it, we will issue a full refund.
Exceptions / Non-returnable Items
Certain items cannot be returned, including:
- Perishable goods (e.g., food, flowers, or plants)
- Custom-made or personalized products
- Personal care items (e.g., beauty products)
- Hazardous materials, flammable liquids, or gases
If you are unsure whether your item qualifies for return, please contact us. We cannot accept returns on sale items or gift cards.
European Union 14-Day Cooling-Off Period
For orders shipped to the European Union, you have the right to cancel or return your purchase within 14 days for any reason. The item must be in its original condition, unused, with tags, and in its original packaging. A receipt or proof of purchase is required.
Refunds
Once we receive and inspect your return, we will notify you whether your refund is approved. If approved, the refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to process the refund. If you haven’t received your refund after 15 business days, please contact us at contact@orlend.com.
Return Address:
19 Commons Ln, Foster City, California 94404, United States
Thank you for choosing Orlend!
Introducing the Veehoo Portable Folding Dog Crate, a versatile and durable solution for pet owners. Measuring 36" L x 25" W x 25" H, this collapsible kennel is expertly designed for both indoor and outdoor use. Constructed from robust 600D Cationic Oxford fabric and reinforced mesh, it provides a comfortable and secure space for your pet, accommodating large breeds up to 70 lbs. The stylish Beige Coffee color adds a touch of elegance to any setting.
Key Features:
- Durable Construction: Made from high-quality 600D Oxford fabric and sturdy mesh, ensuring lasting performance for active pets.
- Optimal Ventilation: Features five mesh windows for superior airflow and visibility, along with three roll-up doors (top, front, and side) for easy access and monitoring.
- Comfortable Interior: Includes a soft, washable fleece pad for a cozy and hygienic environment, complemented by a robust yet collapsible steel frame for stability and easy setup.
- User-Friendly Design: The innovative collapsible frame allows for tool-free assembly and disassembly, folding flat for convenient storage and transport. An adjustable carrying strap enhances portability.
- Travel-Ready: Lightweight and equipped with a secure locking mechanism, this crate is perfect for travel, road trips, or daily use at home, ensuring a seamless experience for you and your furry friend.
Additional Features:
- Five-Sided Mesh Design: Promotes excellent visibility and ventilation, creating a comfortable space for your pet.
- Flexible Access Options: Three roll-up mesh doors provide easy entry and exit while securing in the open position when desired.
- Compact and Portable: Folds flat for space-efficient storage and easy transport, ideal for any home or vehicle.
The Veehoo Portable Folding Dog Crate combines practicality with comfort, making it the perfect choice for pet owners seeking convenience and ease of use. Elevate your pet’s travel and home experience with this reliable and stylish kennel.